SHIPPING
Shipping costs are calculated based on the selected shipping method and the destination. During the checkout process, customers will have the option to choose from various shipping methods with corresponding costs. We occasionally offer promotions with free or discounted shipping, so be sure to check for any ongoing offers. Please note that additional customs duties or taxes may apply for international shipments, and customers are responsible for these charges.
- RETURN
Upon receiving and inspecting the returned item, we will process a refund to the original payment method or offer an exchange based on your preference. Refunds typically take [X] business days to reflect in your account. Shipping costs are non-refundable, and return shipping fees may apply. If you receive a damaged or defective item, please contact us immediately, and we will arrange for a replacement or refund.
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-***s (12) –
The seller was incredibly responsive when there was an issue with the delivery – which seemed to be UPS saying the package was delivered when it was not. The package was ultimately delivered 2 weeks after the initial reported delivery, and I suspect it was because the seller reached out about the issue. The items were packed nicely and as described. Thank you!
3***c (2895) –
EXCELLENT SELLER – beautiful item exactly as described. Second purchase from this seller: first arrived ASAP; this one took quite a bit longer – however, it was worth the wait! Excellent communication from this company. We are very pleased – thank you!
b***i (1) –
Great tea, secure packaging and quick delivery. Picture shows Lumbini tea, which is disconcerting, but rest assured. It is actually New Vithanakande. Hard to get at this price elsewhere
***** –
Item as described, fast shipping and great packaging. Thank you!
f***a (49) –
The Mlesna Pure Ceylon Tea arrived in Los Angeles in just 2 days — incredibly fast! The quality is excellent, fresh and aromatic. I’m very happy with this purchase. Super quick shipping and a top-notch product. Highly recommended seller!
a***1 (170) –
Great communication, goods packed well, quick delivery. Smooth transaction. Highly satisfied!
l***b (1671) –
Exactly what was ordered, and shipping was timely. Recommended seller!
***** –
Really fast delivery. Excellently packaged. Trusted and reliable seller. I will return. Thanks for a super service.